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Neteller Support


Neteller has provided lots of Support Contact solutions for their customers. Even better, it is the development of a reliable partner network like Optimalvip Ewallet that provides 24/7 personal support and care for customers who joined our links. Always listen, always be available to solve all the problems of customers face fast track.

The details below are some of the ways you can contact Neteller Support quickly and easy from the experience of the OVE Team.

For general issues, you can calling or contact them via email. If you choose to contact support via email or their contact form, make sure you are using the email address you are using for your Neteller account. Also, please make sure provide them your account ID number is ready to show up in your account overview when you log in.


Another way to contact Neteller Support via email ([email protected]) is their website Contact form. Simply visit their website and use this contact form or use the provided mail address to send an email. Please make sure to describe your issue as detailed as possible and also add your account ID number and email address.
Neteller support will get back to you within 1-2 business days then.


Neteller offers 10 different hotlines separated by popular residence countries, if your country of residence is not on this list. Please call their international hotline. Using their phone support is the fastest way to communicate and should be used to speed up the whole process.

Neteller also provides an “Request a call” action function in your account. It’s easy, they will proactively contact you later.

Please make sure to have your Neteller account ID number at the start of the call and zoom in on this image to check the hotline and select your preferred phone number from the list.


If your Neteller account disabled or locked for any reason, please be patient and call Neteller Support directly. Please see the support contact options above to get your account restored as soon as possible. Make sure to use your real phone number in your Neteller account so they can verify you easier and faster.

PLEASE NOTE: If your account is permanently closed (terminated) by Neteller. We are sorry, there is almost no chance for your account to be reactivated. This decision is final and Neteller will not allow you to reopen your account or open another account with the same information as the permanently closed account.


Besides the contact options mentioned above, we also provide personal support for all clients who have registered with us.

If you are a registered clients. Don’t worry! we will be happy to help you resolve support issues faster and help with any problems you may encounter.

Please Contact Us or email to [email protected] and we will try our best to help you as quickly as possible.

To be able to help, please also let us always know your Neteller account ID and the email address connected to your account and send us all information about your issue. We are very happy to help!


About us, the Optimalvip Ewallet support team. With experience worked with Ewallet for many years and a loyal trustworthy partner of Paysafe Group and Forex broker providers. We had support many customers who use the service. We always listen to all the problems our customers encounter and always strive to help all our customers solve it as quickly as possible. Moreover, we regularly provide all our customers with the best possible solution when using Neteller / Skrill services in Forex trading & other fields…

We are available 24/7. Please feel free to contact us!


If you do not have a Neteller account yet, just sign-up with us now and enjoy some great benefits with us:

OptimalVip-Ewallet.com does not advertise any gambling and only contains information of Neteller and Skrill for our customers. If any content presented here is illegal in your country, please to leave the website. We do not hold any responsibility for your course of actions.

About Optimalvip-Ewallet

Our Mission We’re OptimalVIP and you may know us from our profitable eWallet & Forex Cashback Rebate services. If you are not familiar with us yet, please read on to get to know the story of how we came to be! Today, we will explain all of our services and their benefits, payment concepts, brands, Forex Cashback Rebate and conditions to you. Rather than having to figure it out yourself, we guide you through the process of registration to help you get started fast and smoothly and track your earnings in real time! Within the eWallet, we have an internal support system that’s ready to help you whenever you need it. Thanks to the high satisfaction rate of our clients, we build a strong bond of trust between our providers for the eWallets. All loyalty rewards will be sent to our customers as soon as possible, and we love to hear your feedback to improve our service!


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