Skrill offers their users some ways to contact Support. For general issues, calling is the fastest and most comfortable option to choose, but you can also email to them, contact them via Skrill homepage, Twitter or Facebook.
If you choose to contact support via email, please use the email address you are using for your Skrill account and add your account ID number. Your account ID number is displayed in your account overview when you log in and you can find it in the upper right corner of the screen.
Below are details of the options you can use to contact Skrill Support.
If your issue is not that urgent, you can send an email to [email protected]
– VIP customers can use [email protected]
You can also write a Skrill Support Ticket on the Skrill website and use their contact form. Please make sure to describe your issue as detailed as possible and also add your account ID number and mail address.
In both cases you should receive an answer within 2-3 business days latest.
Please click button in below to go to the page containing their contact form.
Skrill also provides support through their social media channels. But please ensure that your personal information sharing is private and never share on the public page.
If your issue is urgent. Skrill also offers 8 different hotlines separated by popular residence countries, if your country of residence is not on this list. Please call their international hotline. Using their phone support is the fastest way to communicate and should be used to speed up the whole process.
Please make sure to have your Skrill account ID number at the start of the call and zoom in on this image to check the hotline and select your preferred phone number from the list.
In case, your Skrill account is disabled for any reason. Please be patient, you will need to call Skrill Support directly or email them.
Please see the above options to get access to your account restored as soon as possible.
PLEASE NOTE: If your account is permanently closed (terminated) by Skrill. We are sorry, there is almost no chance for your account to be reactivated. This decision is final and Skrill will not allow you to reopen your account or open another account with the same information as the permanently closed account.
Besides the contact options mentioned above, we also provide personal support for all clients who have registered with us.
If you are a registered clients. Don’t worry! we will be happy to help you resolve support issues faster and help with any problems you may encounter.
To be able to help, please also let us always know your Neteller account ID and the email address connected to your account and send us all information about your issue. We are very happy to help!
About us, the Optimalvip Ewallet support team. With experience worked with Ewallet for many years and a loyal trustworthy partner of Paysafe Group and Forex broker providers. We had support many customers who use the service. We always listen to all the problems our customers encounter and always strive to help all our customers solve it as quickly as possible. Moreover, we regularly provide all our customers with the best possible solution when using Neteller / Skrill services in Forex trading & other fields…
We are available 24/7. Please feel free to contact us!
If you do not have a Skrill account yet, just sign-up with us now and enjoy some great benefits including monthly cashback paid directly into your Skrill account:
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